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Frequently Asked Questions

Everything facility managers ask before hiring

31 people viewing pricing this week

Yes, absolutely. We're 100% WSIB registered with full workers' compensation coverage for all employees. We also carry $5M in general liability insurance and property damage coverage.

What this means for you:

  • Zero liability if our staff is injured on your property
  • Full protection against property damage claims
  • Certificate of insurance provided upon request
  • Zero compliance violations in 23 years
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Pricing depends on square footage, service frequency, and specific needs. Our clients typically save 15-20% compared to their previous vendor while receiving better service.

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We guarantee response within 2 hours for emergency situations (floods, spills, health hazards) - 24/7, including weekends and holidays.

For non-emergency requests, we respond within 1 hour during business hours (Mon-Fri, 8AM-6PM).

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Yes! We offer LEED-certified green cleaning programs using EcoLogo certified products, low-VOC chemicals, and microfiber technology that reduces chemical usage by 95%.

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30-day money-back guarantee - if you're not satisfied in the first month, we'll refund 100% of your payment. No questions asked.

After the first month, we require 30 days' written notice to cancel - standard across the industry.

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Average onboarding: 7 days. For urgent needs, we can expedite and start within 48 hours.

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